Data protection statementData protection is a matter of trust and your trust is important to us. The protection and lawful collection, processing and use of your personal data is therefore a major concern for us. In order to give you an overview of the use of your personal data, we would like to inform you here about our data collection and data use.
Name and contact details of the data controller and the data protection officer of the company
Responsible for the collection, processing and use of your personal data in accordance with the General Protection Data Regulation (GDPR):Piritex BvbaMega Home MarketPolostraat 352660 AntwerpBelgiumPhone: Email: info@megahomemarket.comWebsite: www.megahomemarket.com(hereinafter also referred to as “Mega Home Market”, “we” or “us”).You can contact our data protection officer at: info@megahomemarket.com
Purpose of the data processing, legal bases and legitimate interests of us or third parties, recipients or categories of recipients, and retention period – general information
2.1 Personal dataPersonal data within the meaning of the GDPR is individual data about the factual or personal circumstances of a specific or identifiable natural person. The personal data of the users processed in the context of this online offer include in particular:
Your name, your address, your date of birth, your e-mail address and your telephone number, your username and your encrypted password for the customer account,
the products you have purchased, the services used, payment information (e.g. bank details, payment history),
your data resulting from the use of our web page and our online offer.
2.2 Purposes of the processingWe collect and use personal data to the extent necessary to provide a functional website and its content and to process your order or to provide further services, to answer contact requests, reach measurement and marketing, as well as for possible security measures.2.3 Legal basis for processing your personal dataIn accordance with art. 13 of the GDPR, we hereby inform you about the legal basis for the data processing carried out by us. If the legal basis is not separately stated in the data protection declaration, the processing for one or more of the purposes stated below will be carried out on the basis of the legal regulations indicated in each individual case:
Execution of our services (in particular for the execution of contracts) or for the execution of pre-contractual measures, at your request (Art. 6 para. 1 lit. b of the GDPR),
Compliance with a legal obligation to which we are subject (Art. 6 para. 1 lit. c of the GDPR),
Protection of our legitimate interests or the legitimate interests of third parties (Art. 6, par. 1 lit. f of the GDPR),
or, if you have given us your consent, on the basis of this consent (Art. 6 para. 1 sub a and art. 7 sub f of the GDPR).2.4 Dissemination of your dataFor the processing of your inquiry and your orders, it may be necessary to pass on your personal data to other affiliated companies within the Mega Home Market group of companies or to third parties, including outside the EU or the European Economic Area (EEA).Your data will be passed on by us in the following cases and on the basis of the legal consent stated in each case:
if for the execution of the agreement in accordance with art. 6 para. 1 lit. b of the GDPR, transfer of the data to third parties or companies affiliated with us is necessary; this also includes, for example, data transfers to payment service providers, carriers, logistics companies and suppliers if they serve you directly,
you have consented to the transfer of your data (Art. 6 para. 1 lit. a of the GDPR),
on the basis of our legitimate interest or the legitimate interest of a third party (Art. 6 para. 1 lit. f GDPR); this includes, for example, data transfers in the context of an assignment of claims or to credit rating agencies for credit assessment and to marketing partners,
if the transfer is necessary to comply with a legal obligation to which we are subject (Art. 6 para. 1 lit. c of the GDPR).
All affiliated companies of the Mega Home Market group of companies and third parties to whom we transfer your personal data may only use this data for the purposes stated above. In addition, they are obliged to only process the data in accordance with our specifications and the relevant data protection laws.In some cases we use third party service providers to process your data. These have been carefully selected and put into use by us and are bound by our instructions. In addition, we are contractually entitled to verify compliance with the respective contractual and legal regulations by the service providers. The third-party service providers can be classified into the following categories:
Service providers for the hosting, management and maintenance of our websites,
order processing service providers, in particular logistics service providers,
customer service providers,
banks and other payment service providers, including for payment processing,
suppliers for email newsletters and suppliers for catalogs or other direct mail,
marketing and web analytics service providers.
If we transfer personal data to recipients in so-called ’third countries’, ie countries outside the EU or the EEA, where a level of data protection comparable to that in the EU cannot be automatically assumed and where we are not authorized to process data on the basis of a legal obligation, we ensure that the necessary adequate level of data protection is guaranteed in the relevant third country or with the recipient in the third country. This may in particular be the result of a so-called ‘equivalence decision’ by the European Commission, which establishes an appropriate general level of data protection for a particular third country. Alternatively, we can also base the data transfer on the so-called “EU standard clauses” agreed with a recipient or – in the case of recipients in the US – on compliance with the principles of the so-called “EU-US Privacy shield’. Information about the participants in the EU-US Privacy Shield can be found at: www.privacyshield.gov/list ; Information on the EU’s standard contractual clauses can be found here: https://eur-lex.europa.eu/legal-content/NL/TXT/HTML/?uri=CELEX:32010D0087&from=DE and information on the European Commission’s equivalence decisions : https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en#dataprotectionincountriesoutsidetheeu . We will be happy to provide you with further information on the appropriate and appropriate safeguards for maintaining an appropriate level of data protection upon request.As part of the financing of the activities of Piritex Bvba, we partially transfer claims arising from the purchase agreements with you – our customers – to third parties. In the context of such a transfer, the personal data necessary for the identification of the respective claim will be transferred. The legal basis for the transmission of the data is Art. 6 para. 1 lit. f of the GDPR (legitimate interest). The recipients process the transferred data on their own responsibility and in accordance with the applicable data protection regulations. For you as a customer, nothing changes in the processing of your contract with us. Mega Home Market remains your direct point of contact and has the right to accept your purchase prices.2.5 Retention period and destruction of your personal dataWe will only store your data for as long as is necessary for the respective purpose of processing. We store your data for contract processing until the expiry of the statutory or any contractual indemnification and warranty rights. After this period has expired, we will keep the data on the contractual relationship required by commercial and tax law for the legally determined periods. For this period (usually ten years from the conclusion of the contract), the data will only be processed again in the context of an audit by the tax authorities. For the further purposes pursued by us, please determine the duration of storage from the following arrangements.
Data processing for creating a customer account
For each customer who registers on our website, we set up password-protected access to their stored inventory data (customer account). Here you can view details about your orders and manage your address details, bank details, the newsletter and other settings. With the function ‘Stay logged in’ we want to make your visit to our website as pleasant as possible. This feature allows you to use our services without having to log in each time. However, for security reasons, you will be asked to enter your password again, for example if you want to change your personal information or place an order. We recommend that you do not use the “Keep logged in” feature if the computer is used by multiple users.We use your data collected when opening a customer account to process orders, provide additional services ordered by you, provide payment options and process any refunds. The legal basis for the processing of personal data in connection with the creation of a customer account is Art. 6 para. 1, b GDPR.We delete the data collected and stored in connection with the customer account at the latest when you delete your customer account yourself or when you inform us that your customer account must be deleted. However, early deletion of your personal data is not possible if and insofar as the data is still necessary for contract processing or if legal provisions oblige us to further storage.
Data processing for processing your order
When you buy products through our webshop, we need your name, address and payment details, e-mail address and telephone number to process your order and to be able to communicate with you. We also use the email address for your identification (customer login). You will also receive your order and shipping confirmation via your email address. We process your data for the fulfillment of your orders, including any subsequent returns and warranty claims. The legal basis for this is Art. 6 par. 1 sub b of the GDPR (performance of the agreement).
Data processing for contacting us and customer service
There are several ways to contact us. You can contact our customer service by telephone or e-mail. You will also find a contact form on our website. In this context, we collect your name, your e-mail address, your telephone number, your customer, order and article number and all other information that you send us. Finally, you can contact us via our live chat. In order to process your request in live chat, for data comparison we need the name and order number stored in the order. Mega Home Market uses SnapEngage, a live chat service from SnapEngage, LLC (SnapEngage), which uses cookies. For more information, see the explanation about SnapEngage in section 7 below (cookies).We only use your data passed on to us in connection with establishing contact to answer your question. The legal basis for this is Art. 6 para. 1 sub b and f of the GDPR (performance of the agreement and legitimate interest in the handling of investigations and other matters). Your data will be deleted after your request has been processed, unless further storage is necessary for a proper response to your request (e.g. to process a customer complaint in the context of an order, see section 4 (Data processing for handling your order) above).
Collection, processing and use of your personal data for advertising purposes
In addition to processing your data for the purpose of creating a customer account, processing your orders at Mega Home Market and processing your inquiries and other matters, we also use your data in accordance with the following paragraphs to communicate with you about your orders, to communicate certain products or marketing campaigns and to recommend products or services that may be of interest to you.6.1 NewsletterYou can register on our website to receive our newsletter. The Mega Home Market newsletter contains news, offers and further information about Mega Home Market’s products and services. The Mega Home Market newsletter is sent on the basis of your consent in accordance with Art. 6 para. 1 sub a of the GDPR. To receive the newsletter, you must enter your e-mail address in the field on our website. We will then send you a notification e-mail and ask you to confirm that you wish to receive our newsletter (double opt-in) by clicking on a link in this e-mail. We will therefore only send you a newsletter by e-mail if you have expressly confirmed in advance that we may activate the newsletter service.You can revoke your consent to the processing of your data for the sending of newsletters at any time with future effect. For this, it is sufficient to send a short notice by e-mail to the e-mail address mentioned under point 11. You will also find a link to unsubscribe in every newsletter. Your data will be stored when sending the newsletter as long as you are subscribed to the newsletter.6.2 Product recommendations by emailIf you have entered into a contract with us, we will process your email address without your specific consent, in order to send you regular product recommendations by email. In this way we want to provide you with information about products from our range that may be of interest to you based on your recent purchases from us. The legal basis for the above processing is Art. 6 para. 1 lit. f of the GDPR. The processing of existing customer data for advertising purposes must be regarded as a legitimate interest. You can object at any time to the processing of your data for the purpose of sending product recommendations by e-mail. For this, it is sufficient to send a short reminder by e-mail to the e-mail address mentioned under point 11. You will also find an unsubscribe link in every product recommendation email.6.3 Participation in contests, promotions and surveysWhen you participate in Mega Home Market contests, promotions and surveys, we collect the data necessary to run the contests, promotions and surveys. In lotteries, we also use your personal information that we receive from you in this context to notify you of a prize. For competitions and promotions, you will usually find detailed information about data protection in the conditions of participation for the respective competition or promotion. The data collected in this context will not be kept for longer than is necessary for the execution of the relevant competition or promotion. Then they are deleted.If you participate in a survey of Mega Home Market, we process your data exclusively for internal purposes and to improve our services and offer. Your personal data that you have provided in the context of the survey (name, e-mail address, your answers to the survey) are purely voluntary and the use of Mega Home Market is also possible if you do not participate in surveys. Any publication of survey results will only take place anonymously.We keep your data processed in this context for as long as we need it for the above processing purpose. The legal basis for the above-mentioned data processing is Art. 6 para. 1 lit. f of the GDPR (legitimate interest).6.4 Right to objectYou can object at any time and free of charge to the use of data for advertising purposes for each respective communication channel separately and with effect for the future. This can be done by sending a text message (e-mail, fax, letter) to the contact details specified in point 11.
Cookies
We use cookies on our websites. We do this on the basis of art. 6 para. 1 lit. f of the GDPR (legitimate interest in the analysis, optimization and economic operation of our online offer). Cookies are small files that are stored on your terminal device and that store certain settings and data for data exchange with our system via your browser. In principle, there are two different types of cookies, so-called session cookies, which are deleted as soon as you close your browser and temporary/persistent cookies, which are stored on your terminal device for a longer period of time or indefinitely. This storage helps us to properly design our web pages and offers for you and facilitates your use,Which cookies does Mega Home Market use?Most of the cookies we use are automatically deleted from your end device at the end of the browser session (hence session cookies). For example, session cookies are necessary to offer you your shopping basket on multiple pages. In addition, we also use cookies that remain on your terminal device. On a subsequent visit, it will automatically be recognized that you have already visited us and which entries and settings you prefer. These temporary or permanent cookies (lifetime 1 month to 10 years) are stored on your end device and will delete themselves after the specified time. These cookies mainly serve to make our website more user-friendly, more effective and more secure.Onsite targetingOn the Mega Home Market websites, data is collected based on cookie technology in order to optimize our advertising and the entire online offer. This data is not used to personally identify you, but is only used for a pseudonymous evaluation of the use of a website. This technology allows us to provide you with advertising and/or special offers and services, the content of which is based on the information obtained in connection with clickstream analysis. Our goal is to make our online offer as attractive as possible to you and to present you with advertising that corresponds to your areas of interest.Third party cookies (so-called third party cookies)Mega Home Market uses the services of advertising partners who make the internet offer and the websites more interesting for you. Therefore, cookies from partner companies are also stored on your end device when you visit the Mega Home Market websites. These are temporary/persistent cookies that are automatically deleted after the specified time (lifetime 1 month to 10 years). These collect pseudonymous data under a user ID. This includes, for example, data about which products you viewed, whether something was purchased, which products were searched, and so on. Some of our advertising partners also collect information about which pages you have previously visited or which products you were interested in, for example to show you the advertising that best suits your interests.If you do not want third-party cookies to be stored on your computer, you can change your browser settings as described below to generally prevent the setting of cookies. In addition, third-party providers also offer the possibility to object to the setting of their cookies and opt-out settings on their websites. More information can be found in the respective descriptions of the services below.Bing AdsWe use Conversion Tracking from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (Microsoft Bing Ads). On our website, data is collected and stored, from which user profiles are created using pseudonyms. This service allows us to track users’ activities on our website when they come to our website through advertisements from Bing Ads. Microsoft Bing Ads places a cookie on your computer if you accessed our website through a Microsoft Bing ad. So we and Microsoft can recognize that someone clicked on our ad and was redirected to our website and visited a predefined target page. We only see the total number of users who clicked on a Bing ad and were then redirected. The information collected is forwarded to Microsoft servers in the United States and stored there for up to 180 days. In addition, Microsoft may track your usage across multiple electronic devices through cross-device tracking and thereby display personalized advertisements on or in Microsoft web pages and apps. Microsoft is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active ).If you don’t want to participate in the Bing Ads tracking process, you can disable it at https://account.microsoft.com/privacy/ad-settings/signedout?lang=nl-NL . For more information about Bing Ads analytics services, visit the Bing Ads website ( https://help.bingads.microsoft.com/#apex/3/en/53056/2 ). Further information on data protection and the cookies used with Microsoft Bing Ads can be found in Microsoft’s data protection regulations ( https://help.bingads.microsoft.com/#apex/3/en/53056/2 ).Dynamic YieldOn our website we use Dynamic Yield, a recommendation tool from Dynamic Yield Ltd, Highlands House, Basingstoke Road, Spencers Wood, Reading Berkshire RG7 1NT, UK (Dynamic Yield). With the recommendation tool Dynamic Yield, our web offering is optimized to improve your website visit with recommendations and content that is exactly right for you. The content you have previously accessed is used to recommend equivalent or thematically related products or other content that may be relevant to you. Dynamic Yield collects pseudonymised information about your usage activities on our website. Cookies are only used to store pseudonymised information under a randomly generated ID (pseudonym). You can object to the collection and evaluation of the data described here under the following link: https://www.dynamicyield.com/platform-privacy-policy/ . Here you will also find more information about data protection and the tracking technology that Dynamic Yield uses.JetloreWe use the web analysis service Jetlore from Jetlore Inc, 150 W Iowa Ave, Sunnyvale, CA 94086, USA (Jetlore). Jetlore uses tracking technologies such as cookies, beacons, tags and scripts to identify pseudonymised characteristics of visitors to Mega Home Market websites. This data is determined via the web browser and may include data such as the IP address, customer number, date and time of activity in the Mega Home Market online shop. This information is used to deliver product recommendations relevant to customers in emails. If you do not want Jetlore to collect your data, you can click the opt-out box under the following link: http://www.jetlore.com/opt-out. For more information about Jetlore’s data protection and tracking technologies, please visit: http://www.jetlore.com/privacy .ingeniousWe use the tracking technology of Ingenious Technologies AG, Französische Straße 48, 10117 Berlin, on our websites to link a user’s click on an advertising medium or an advertisement from an advertising medium (touchpoint) and an action by you (eg. a purchase in the online shop or a newsletter registration). At each touchpoint, your browser sends an HTTP request to Ingenious’s server, which relays certain information. This information includes the URL of the website on which the ad is placed (referrer URL), the browser identifier (user agent) of the end device (including information about the device type and operating system), the IP address of the end device (this IP address is anonymized by Ingenious before being saved),The tracking technology stores cookies on your end device to document actions. The cookie stores information about the last touch points (ie when a particular advertising medium was displayed or clicked on by a terminal device). In addition, a cookie ID generated by Ingenious is stored in the cookie. For this cookie ID, Ingenious stores data about the touchpoints and information about your actions. The information transmitted to Ingenious and the cookies has the sole purpose of correctly allocating the success of an advertising medium and the associated account and is justified by our legitimate interests according to Art. 6 para. 1 sentence 1 sub f of the GDPR. If you do not want the processing of your data described here, you can change your browser settings under extras/internet options and deactivate the storage of cookies in your browser. Learn more about Ingenious’s tracking technology and data protection at https://www.ingenioustechnologies.com/privacy-policy/ .affilinet / AWIN / tracdelightOur website uses the services of the following companies: a) affilinet part of awin GmbH, Sapporobogen 6-8, 80637 Munich, Germany (affilinet), b) AWIN AG, Eichhornstrasse 3, 10785 Berlin, Germany (AWIN) and c) tracdelight GmbH, Arabellastraße 23, 81925 Munich (tracdelight). Cookies are created to optimize our advertising measures. These cookies are used exclusively to correctly assign the success of an advertising medium of the sales partner and the associated billing in the context of the service provider. Personal data is not collected; the cookies only contain information about when a particular advertising medium was clicked by a terminal device. If you do not want cookies to be stored in your browser, you can disable this by setting your browser accordingly.affilinet: https://www.affili.net/nl/footeritem/privacyAWIN: https://www.awin.com/nl/legaltracdelight: https://www.tracdelight.com/privacyemarsysWe use the services of Emarsys eMarketing Systems AG, Hans-Fischer-Str. 10, D-80339 Munich (Emarsys) to evaluate and support online marketing measures, in particular to process the distribution of newsletters. For example, we can determine how our sent newsletters are opened and used (for example, clicks on links in a newsletter) to record and measure the success of certain marketing measures. This information is used in the form of pseudonymous user profiles to improve our website and our newsletter and to implement corresponding marketing measures, in particular to adapt offers and information to the interests and wishes of users. For this purpose, cookies may be stored on your computer. http://www.scarabresearch.com/privacy/#optout . More information about data protection and the cookies that Emarsys uses can be found at: http://www.scarabresearch.com/privacy/Re-targetingWe also use so-called re-targeting technologies on our websites. We use these technologies to make our website more interesting for you. This technology makes it possible to target internet users who are already interested in our store and our products with advertising on the websites of our partners. We believe that the insertion of personalized, interest-related advertising is generally more interesting to Internet users than advertising that has no such personal reference. The inclusion of this advertising material on the pages of our partners is based on a cookie technology and an analysis of previous usage behaviour. This form of advertising is entirely pseudonymous. If you do not want these cookies to be stored on your computer, you can change the settings of your browser as described below, so that the setting of cookies is generally prevented. In addition, the providers of the re-targeting technologies also offer the possibility to object to the setting of your cookies and offer opt-out settings for this on their websites. More information can be found in the respective descriptions of the services below.Google AdWordsWe also use Google Conversion Tracking (visit action evaluation) Google AdWords from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (Google AdWords). Google AdWords places a cookie on your computer when you visit our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If you visit a particular page of the AdWords customer’s website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each AdWords customer (including Mega Home Market) receives a different cookie. Cookies are therefore not traceable via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for us. This shows how many users clicked on our ad and were redirected to a page with a conversion tracking tag. We do not receive any information that personally identifies users.More information about Google’s use of data, possible settings and objections can be found on Google’s websites: https://policies.google.com/technologies/partner-sites?hl=nl (“How Google uses data from sites or apps that use our services”), https://policies.google.com/technologies/ads?hl=nl (“Advertising”), http://www.google.nl/settings/ads (“Management of data that uses Google to show you advertising”).Facebook PixelWe use the visitor action pixel from Facebook, Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook Pixel) to evaluate and support online marketing measures. It allows us to track the actions of users after they see or click on a Facebook ad. For this purpose, cookies may be stored on your computer. This allows us to understand the importance of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us and personal data of individual users is not visible to us. However, this data is stored and processed by Facebook. Facebook may associate this information with your Facebook account and also use it for its own promotional purposes,https://nl-nl.facebook.com/about/privacy/update?ref=old_policy ). Facebook Pixel can be deactivated by changing the “Facebook advertising settings” via the following link: http://facebook.com/ads/settings .CriteoWe also use the Criteo web analytics tool from Criteo SA, 32 rue blanche, 75009 Paris, France (Criteo). Criteo uses cookies to collect and store anonymous information about the surfing behavior of website visitors for marketing purposes. Criteo uses an algorithm to analyze surfing behavior so that targeted product recommendations can then be displayed as personalized advertising banners on other websites (so-called publishers). This information may under no circumstances be used to personally identify the visitor to this website. You can object to this anonymous analysis of your surfing behavior on the Criteo website under the link http://www.criteo.com/privacy/ .Web AnalysisIn order to continuously improve and optimize our offer, we use the web analysis tools below. These tools also use cookies. You can prevent the storage of these cookies at any time by adjusting your browser settings as described below, so that the setting of cookies is generally prevented. In addition, the providers of the web analysis tools also offer the possibility to object to the setting of their cookies and offer opt-out settings on their websites. More information can be found in the respective descriptions of the services below.Google AnalyticsGoogle Analytics is a service of Google Inc, 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (Google Analytics). Google Analytics uses cookies that allow Google to analyze the use of our website. The information collected by the cookies about the use of our website (including your anonymized IP address) is generally sent to a Google server in the USA and stored there. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt0000001L5AAI&status=Active). Google uses this information to evaluate your use of our website, to compile reports on website activity for us and to provide us with other services related to website and Internet use. We point out that Google Analytics has been extended on our websites to guarantee anonymous collection of IP addresses (so-called IP masking). Your IP address is only recorded by Google in abbreviated form. This guarantees anonymization and does not allow any conclusions to be drawn about your identity. In the case of IP anonymization on our websites, your IP address will already be truncated by Google in member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You can prevent Google from collecting and processing the data generated by the cookies regarding your use of this website (including your IP address) by downloading and installing the browser plug-in available at the following link is available: https://tools.google.com/dlpage/gaoptout?hl=nl . For more information about Google Analytics terms of use and privacy, please visit https://www.google.com/analytics/terms/nl.html and https://support.google.com/analytics/topic/2919631?hl=nl&ref_topic =1008008 .DoubleClick by GoogleDoubleClick by Google is a service of Google Inc, 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (Google DoubleClick). Google DoubleClick uses cookies to place advertisements relevant to you. Your browser is assigned a pseudonymous identification number (ID) to check which advertisements have been displayed in your browser and which have been called up. The cookies do not contain any personal information. The use of DoubleClick cookies only allows Google and its partner websites to serve ads that are based on previous visits to our or other websites on the Internet. The information generated by the cookies is sent by Google for analysis to a server in the USA and stored there.https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).You can prevent the collection of the data generated by the cookie related to your use of the website and the processing of this data by Google by downloading and installing the add-on available under the following link https://tools .google.com/dlpage/gaoptout?hl=nl . You can also disable the use of cookies by Google by visiting https://policies.google.com/technologies/ads?hl=nl and clicking the ‘unsubscribe’ button. More information about Google DoubleClick and Google’s privacy policy can be found at https://policies.google.com/privacy?hl=nl .Customer Service Cookies SnapEngageYou can contact us via live chat on our website. We use software from SnapEngage, LLC, located at 1722 14th St., Suite 105, Boulder, CO 80302, USA (SnapEngage). The legal basis for this is Art. 6 para. 1, sub b and f of the GDPR (performance of the contract and legitimate interest in processing applications and other issues). SnapEngage uses pixels on our website to track chat usage and enable personal conversations with you in the form of a real-time chat on the website. When you use the Live Chat, data is transferred to SnapEngage’s servers. Snap Gage runs a separate server infrastructure in the US and the EU and is subject to the Privacy Shield Agreement https: // www.privacyshield.gov/ . For more information and SnapEngage’s privacy policy, please visit https://de.snapengage.com/privacy-policy/ . If you do not want SnapEngage to process your data, please do not use this live chat service.Adjustment of cookie settingsYou can change your cookie settings at any time. You can set your internet browser in such a way that the storage of cookies on your terminal device is generally prevented or that you are asked each time whether you agree to the setting of cookies. After the cookies have been set, you can delete them at any time. You can read how this works in the help function of your browser. For an explanation about the Safari, Firefox, Microsoft Internet Explorer and Google Chrome browsers, see:Safari: https://support.apple.com/kb/ph21411?locale=nl_NLFirefox: https://support.mozilla.org/nl/kb/cookies-delete-data-clear-websites-savedInternet Explorer: https ://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookiesChrome: https://support.google.com/chrome/answer/95647?co=GENIE. Platform%3DDesktop&hl=nlYou can also opt-out of the use of cookies for reach measurement and promotional purposes through the network advertising initiative deactivation page ( http://optout.networkadvertising.org/ ) and the US website ( http://www.aboutads.info/choices ) or the European website ( http://www.youronlinechoices.com/uk/your-ad-choices/ ).Accepting cookies is not a condition for visiting our website. However, we would like to point out that using the shopping cart and ordering products is only possible if you allow us to set cookies. A general deactivation of cookies can lead to functional limitations of our website.
App tracking
After you have installed our Mega Home Market app, we anonymously analyze your behavior in the Mega Home Market iOS and Android app using the technologies below. If you don’t want this, you can delete the collected data and manually reset your device ID to prevent interest-based advertising on your mobile devices:iOS:Settings > Privacy > Advertising > Enable No Ad Tracking inSettings > Privacy > Advertising > Reset Ad IDAndroid:Settings > Google > Ads > ‘Disable personalized advertising’Settings > Google > Ads > ‘Reset Advertising ID’AdjustThe Mega Home Market app uses the app analysis tool Adjust from adjust GmbH, Saarbrücker Straße 37A, 10405 Berlin (Adjust). When you install the Mega Home Market app, Adjust saves the installation and event data from your iOS or Android app. This allows us to understand how our users interact with our apps. It also allows us to analyze and improve our mobile advertising campaigns. For this analysis, Adjust uses the IDFA or Google Play Services ID, as well as your anonymized IP and MAC address. The data is anonymised on one side, ie it is not possible to identify you or your mobile device. We use this tool on the basis of art. 6 para. 1 lit. f of the GDPR (legitimate interest in analyzing and improving our mobile advertising campaigns). If you do not want tracking by Adjust,iOS:https://gdpr.adjust.com/gdpr_forget_device?app_token=m96meplrzetf&idfa=XXXXX&s2s=1 ;at the end of the URL you need to put the IDFA of your mobile device.To determine the IDFA, you can download the Adjust Insights App from the Apple App Store.Android:https://gdpr.adjust.com/gdpr_forget_device?’app_token=svmmr7wbmj53&android_id=XXXXX&s2s=1 ; To get the Google Advertising ID (“Google Advertiser Identifier”), you can download the Adjust Insights App from the Play Store or check your mobile device settings: Settings > Google > Ads > My Advertising IDYou can also do so at the following URL: https://www.adjust.com/opt-out/ .brazeWe also use the web analytics service Braze, a program of Braze, Inc. 318 West 39th Street, New York, NY 10018, USA (Braze). The legal basis for this is Art. 6 para. 1 lit. f of the GDPR (interest in the analysis, optimization and economic operation of our online offer). Braze is used to analyze the use of our apps and to send push notifications to the users of our apps. Braze uses a pseudonymized feature (so-called “Pseudonym ID”) to analyze how you use our apps. The version of the operating system you are using, information about your carrier, a country code, device-related information such as “Android Advertising ID” and “Advertising Identifier for iOS” (to identify users’ mobile devices), the usage behavior and usage pattern of our services are determined. At no time will the data determined by Braze be combined with the data on the bearer of the pseudonym. On our behalf, Braze uses this information to evaluate and report on the use of our apps. We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information on Braze’s privacy policy, please visit: At no time will the data determined by Braze be combined with the data on the bearer of the pseudonym. On our behalf, Braze uses this information to evaluate and report on the use of our apps. We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information on Braze’s privacy policy, please visit: At no time will the data determined by Braze be combined with the data on the bearer of the pseudonym. On our behalf, Braze uses this information to evaluate and report on the use of our apps. We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information on Braze’s privacy policy, please visit: On our behalf, Braze uses this information to evaluate and report on the use of our apps. We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information on Braze’s privacy policy, please visit: On our behalf, Braze uses this information to evaluate and report on the use of our apps. We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information on Braze’s privacy policy, please visit: We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information about Braze’s privacy policy, please visit: We use this information – if permitted by you – to send targeted push messages to users of our apps with information about our services or specific advertisements. The information generated from the pseudonymous ID about your use of our apps is usually transferred to a Braze server in the USA and stored there. Braze ensures compliance with the requirements of the EU Standard Contractual Clauses. For more information on Braze’s privacy policy, please visit: https://www.braze.com/privacy/ . If you do not want Braze to process your data, please make the iOS and Android settings described above on your end devices.Facebook SDKIn the Mega Home Market app, we use the Facebook Software Development Kit (Facebook SDK) from Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook SDK is used on the basis of Art. 6 para. 1 lit. f of the GDPR. Our legitimate interest is to analyze and optimize the advertising success of mobile app advertising campaigns launched via Facebook, for example by not displaying an app’s advertising on the devices it is already installed on. Facebook SDK also allows various reports on the installation of the app and the success of the advertising campaigns. In addition, individual activities (events) of the user can be analyzed within the app to, for example, define the target group for advertising campaigns more precisely and better. Facebook’s privacy policy can be found at: https://nl-nl.facebook.com/about/privacy/update?ref=old_policy . If you do not want the Facebook SDK to process your data, please make the settings described above for iOS and Android on your devices.ApteligentThe Mega Home Market app uses the Crittercism SDK from Apteligent, Inc, 501 2nd St, Suite 710 San Francisco, CA 94107, USA (Apteligent). The legal basis for this is Art. 6 para. 1 lit. f of the GDPR (legitimate interest in the analysis, optimization and security of our app). Using Apteligent we analyze crashes in our Mega Home Market app. Crash reporting serves the stability and continuous improvement of our app. It collects information about the device used and how our app is used (e.g. timestamp, when the app was launched and when the crash occurred) that allows us to diagnose and fix problems in order to continue using the app. to make it more user-friendly. For more information about Apteligent and Apteligent’s privacy policy, please visit: http://www.apteligent.com/white_paper/security-and-data-privacy/ . If you do not want Apteligent to process your data, please enter the iOS and Android settings described above on your devices.
Secure data transfer and security
Your personal data is sent securely encrypted. This applies to both your order and the customer login. We use the SSL (Secure Socket Layer) encryption system. In addition, we protect our websites and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.
Your rights
10.1 OverviewYou have the following rights vis-à-vis us with regard to your personal data:
Right to information (Art. 15 para. 1 and 2 of the GDPR),
Right to correction (Art. 16 p. 1 of the GDPR),
Right to erasure (Art. 17 of the GDPR),
Right to restriction of processing (Art. 18 of the GDPR),
Right to data portability (Art. 20 of the GDPR).
10.2 Right of appeal to the supervisory authorityYou also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.10.3 Right to objectPursuant to art. 21 para. 1 of the GDPR, the processing of data can be objected to for reasons related to the particular situation of the data subject.The above general right of objection applies to all processing purposes described in this privacy statement, which are processed on the basis of Art. 6 para. 1 lit. f of the GDPR. We are only obliged to introduce such a general objection if you give us reasons of great importance (for example, a possible danger to life or health).If your data is used for direct advertising purposes, you can object to this at any time pursuant to Art. 21 para. 2 of the GDPR.
Contact
We take the protection of your data very seriously. In order to ensure that your data protection questions are processed reliably and as quickly as possible, please send your question by e-mail or by post, clearly identifying yourself:Data Protection OfficerPiritex BvbaMega Home MarketPolostraat 352660 AntwerpBelgiumPhone: Email: info@megahomemarket.comWebsite: www.megahomemarket.comYou can print or save this document using your browser’s usual functions (usually ‘File’ -> ‘Save As’). You can also download this document and save it in PDF format. To open the PDF file, you need the free Adobe Reader (www.adobe.nl) program or similar programs that support the PDF format.
Amendment of the data protection declaration
We reserve the right to update this statement from time to time. Updates to this privacy policy will be posted on our website. Changes will apply as soon as they are published on our website. We therefore recommend that you visit this page regularly to stay informed of any updates.Status: March 1, 2020