Data protection statementData protection is a matter of trust and your trust is important to us. The protection and lawful collection, processing and use of your personal data is therefore a major concern for us. In order to give you an overview of the use of your personal data, we would like to inform you here about our data collection and data use.
Name and contact details of the data controller and the data protection officer of the company
Responsible for the collection, processing and use of your personal data in accordance with the General Protection Data Regulation (GDPR):Piritex BvbaMega Home MarketPolostraat 352660 AntwerpBelgiumPhone: Email: firstname.lastname@example.orgWebsite: www.megahomemarket.com(hereinafter also referred to as “Mega Home Market”, “we” or “us”).You can contact our data protection officer at: email@example.com
Purpose of the data processing, legal bases and legitimate interests of us or third parties, recipients or categories of recipients, and retention period – general information
2.1 Personal dataPersonal data within the meaning of the GDPR is individual data about the factual or personal circumstances of a specific or identifiable natural person. The personal data of the users processed in the context of this online offer include in particular:
Your name, your address, your date of birth, your e-mail address and your telephone number, your username and your encrypted password for the customer account,
the products you have purchased, the services used, payment information (e.g. bank details, payment history),
your data resulting from the use of our web page and our online offer.
2.2 Purposes of the processingWe collect and use personal data to the extent necessary to provide a functional website and its content and to process your order or to provide further services, to answer contact requests, reach measurement and marketing, as well as for possible security measures.2.3 Legal basis for processing your personal dataIn accordance with art. 13 of the GDPR, we hereby inform you about the legal basis for the data processing carried out by us. If the legal basis is not separately stated in the data protection declaration, the processing for one or more of the purposes stated below will be carried out on the basis of the legal regulations indicated in each individual case:
Execution of our services (in particular for the execution of contracts) or for the execution of pre-contractual measures, at your request (Art. 6 para. 1 lit. b of the GDPR),
Compliance with a legal obligation to which we are subject (Art. 6 para. 1 lit. c of the GDPR),
Protection of our legitimate interests or the legitimate interests of third parties (Art. 6, par. 1 lit. f of the GDPR),
or, if you have given us your consent, on the basis of this consent (Art. 6 para. 1 sub a and art. 7 sub f of the GDPR).2.4 Dissemination of your dataFor the processing of your inquiry and your orders, it may be necessary to pass on your personal data to other affiliated companies within the Mega Home Market group of companies or to third parties, including outside the EU or the European Economic Area (EEA).Your data will be passed on by us in the following cases and on the basis of the legal consent stated in each case:
if for the execution of the agreement in accordance with art. 6 para. 1 lit. b of the GDPR, transfer of the data to third parties or companies affiliated with us is necessary; this also includes, for example, data transfers to payment service providers, carriers, logistics companies and suppliers if they serve you directly,
you have consented to the transfer of your data (Art. 6 para. 1 lit. a of the GDPR),
on the basis of our legitimate interest or the legitimate interest of a third party (Art. 6 para. 1 lit. f GDPR); this includes, for example, data transfers in the context of an assignment of claims or to credit rating agencies for credit assessment and to marketing partners,
if the transfer is necessary to comply with a legal obligation to which we are subject (Art. 6 para. 1 lit. c of the GDPR).
All affiliated companies of the Mega Home Market group of companies and third parties to whom we transfer your personal data may only use this data for the purposes stated above. In addition, they are obliged to only process the data in accordance with our specifications and the relevant data protection laws.In some cases we use third party service providers to process your data. These have been carefully selected and put into use by us and are bound by our instructions. In addition, we are contractually entitled to verify compliance with the respective contractual and legal regulations by the service providers. The third-party service providers can be classified into the following categories:
Service providers for the hosting, management and maintenance of our websites,
order processing service providers, in particular logistics service providers,
customer service providers,
banks and other payment service providers, including for payment processing,
suppliers for email newsletters and suppliers for catalogs or other direct mail,
marketing and web analytics service providers.
If we transfer personal data to recipients in so-called ‘third countries’, ie countries outside the EU or the EEA, where a level of data protection comparable to that in the EU cannot be automatically assumed and where we are not authorized to process data on the basis of a legal obligation, we ensure that the necessary adequate level of data protection is guaranteed in the relevant third country or with the recipient in the third country. This may in particular be the result of a so-called ‘equivalence decision’ by the European Commission, which establishes an appropriate general level of data protection for a particular third country. Alternatively, we can also base the data transfer on the so-called “EU standard clauses” agreed with a recipient or – in the case of recipients in the US – on compliance with the principles of the so-called “EU-US Privacy shield’. Information about the participants in the EU-US Privacy Shield can be found at: www.privacyshield.gov/list ; Information on the EU’s standard contractual clauses can be found here: https://eur-lex.europa.eu/legal-content/NL/TXT/HTML/?uri=CELEX:32010D0087&from=DE and information on the European Commission’s equivalence decisions : https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en#dataprotectionincountriesoutsidetheeu . We will be happy to provide you with further information on the appropriate and appropriate safeguards for maintaining an appropriate level of data protection upon request.As part of the financing of the activities of Piritex Bvba, we partially transfer claims arising from the purchase agreements with you – our customers – to third parties. In the context of such a transfer, the personal data necessary for the identification of the respective claim will be transferred. The legal basis for the transmission of the data is Art. 6 para. 1 lit. f of the GDPR (legitimate interest). The recipients process the transferred data on their own responsibility and in accordance with the applicable data protection regulations. For you as a customer, nothing changes in the processing of your contract with us. Mega Home Market remains your direct point of contact and has the right to accept your purchase prices.2.5 Retention period and destruction of your personal dataWe will only store your data for as long as is necessary for the respective purpose of processing. We store your data for contract processing until the expiry of the statutory or any contractual indemnification and warranty rights. After this period has expired, we will keep the data on the contractual relationship required by commercial and tax law for the legally determined periods. For this period (usually ten years from the conclusion of the contract), the data will only be processed again in the context of an audit by the tax authorities. For the further purposes pursued by us, please determine the duration of storage from the following arrangements.
Data processing for creating a customer account
For each customer who registers on our website, we set up password-protected access to their stored inventory data (customer account). Here you can view details about your orders and manage your address details, bank details, the newsletter and other settings. With the function ‘Stay logged in’ we want to make your visit to our website as pleasant as possible. This feature allows you to use our services without having to log in each time. However, for security reasons, you will be asked to enter your password again, for example if you want to change your personal information or place an order. We recommend that you do not use the “Keep logged in” feature if the computer is used by multiple users.We use your data collected when opening a customer account to process orders, provide additional services ordered by you, provide payment options and process any refunds. The legal basis for the processing of personal data in connection with the creation of a customer account is Art. 6 para. 1, b GDPR.We delete the data collected and stored in connection with the customer account at the latest when you delete your customer account yourself or when you inform us that your customer account must be deleted. However, early deletion of your personal data is not possible if and insofar as the data is still necessary for contract processing or if legal provisions oblige us to further storage.
Data processing for processing your order
When you buy products through our webshop, we need your name, address and payment details, e-mail address and telephone number to process your order and to be able to communicate with you. We also use the email address for your identification (customer login). You will also receive your order and shipping confirmation via your email address. We process your data for the fulfillment of your orders, including any subsequent returns and warranty claims. The legal basis for this is Art. 6 par. 1 sub b of the GDPR (performance of the agreement).
Data processing for contacting us and customer service
Collection, processing and use of your personal data for advertising purposes
In addition to processing your data for the purpose of creating a customer account, processing your orders at Mega Home Market and processing your inquiries and other matters, we also use your data in accordance with the following paragraphs to communicate with you about your orders, to communicate certain products or marketing campaigns and to recommend products or services that may be of interest to you.6.1 NewsletterYou can register on our website to receive our newsletter. The Mega Home Market newsletter contains news, offers and further information about Mega Home Market’s products and services. The Mega Home Market newsletter is sent on the basis of your consent in accordance with Art. 6 para. 1 sub a of the GDPR. To receive the newsletter, you must enter your e-mail address in the field on our website. We will then send you a notification e-mail and ask you to confirm that you wish to receive our newsletter (double opt-in) by clicking on a link in this e-mail. We will therefore only send you a newsletter by e-mail if you have expressly confirmed in advance that we may activate the newsletter service.You can revoke your consent to the processing of your data for the sending of newsletters at any time with future effect. For this, it is sufficient to send a short notice by e-mail to the e-mail address mentioned under point 11. You will also find a link to unsubscribe in every newsletter. Your data will be stored when sending the newsletter as long as you are subscribed to the newsletter.6.2 Product recommendations by emailIf you have entered into a contract with us, we will process your email address without your specific consent, in order to send you regular product recommendations by email. In this way we want to provide you with information about products from our range that may be of interest to you based on your recent purchases from us. The legal basis for the above processing is Art. 6 para. 1 lit. f of the GDPR. The processing of existing customer data for advertising purposes must be regarded as a legitimate interest. You can object at any time to the processing of your data for the purpose of sending product recommendations by e-mail. For this, it is sufficient to send a short reminder by e-mail to the e-mail address mentioned under point 11. You will also find an unsubscribe link in every product recommendation email.6.3 Participation in contests, promotions and surveysWhen you participate in Mega Home Market contests, promotions and surveys, we collect the data necessary to run the contests, promotions and surveys. In lotteries, we also use your personal information that we receive from you in this context to notify you of a prize. For competitions and promotions, you will usually find detailed information about data protection in the conditions of participation for the respective competition or promotion. The data collected in this context will not be kept for longer than is necessary for the execution of the relevant competition or promotion. Then they are deleted.If you participate in a survey of Mega Home Market, we process your data exclusively for internal purposes and to improve our services and offer. Your personal data that you have provided in the context of the survey (name, e-mail address, your answers to the survey) are purely voluntary and the use of Mega Home Market is also possible if you do not participate in surveys. Any publication of survey results will only take place anonymously.We keep your data processed in this context for as long as we need it for the above processing purpose. The legal basis for the above-mentioned data processing is Art. 6 para. 1 lit. f of the GDPR (legitimate interest).6.4 Right to objectYou can object at any time and free of charge to the use of data for advertising purposes for each respective communication channel separately and with effect for the future. This can be done by sending a text message (e-mail, fax, letter) to the contact details specified in point 11.
Secure data transfer and security
Your personal data is sent securely encrypted. This applies to both your order and the customer login. We use the SSL (Secure Socket Layer) encryption system. In addition, we protect our websites and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.
10.1 OverviewYou have the following rights vis-à-vis us with regard to your personal data:
Right to information (Art. 15 para. 1 and 2 of the GDPR),
Right to correction (Art. 16 p. 1 of the GDPR),
Right to erasure (Art. 17 of the GDPR),
Right to restriction of processing (Art. 18 of the GDPR),
Right to data portability (Art. 20 of the GDPR).
10.2 Right of appeal to the supervisory authorityYou also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.10.3 Right to objectPursuant to art. 21 para. 1 of the GDPR, the processing of data can be objected to for reasons related to the particular situation of the data subject.The above general right of objection applies to all processing purposes described in this privacy statement, which are processed on the basis of Art. 6 para. 1 lit. f of the GDPR. We are only obliged to introduce such a general objection if you give us reasons of great importance (for example, a possible danger to life or health).If your data is used for direct advertising purposes, you can object to this at any time pursuant to Art. 21 para. 2 of the GDPR.
We take the protection of your data very seriously. In order to ensure that your data protection questions are processed reliably and as quickly as possible, please send your question by e-mail or by post, clearly identifying yourself:Data Protection OfficerPiritex BvbaMega Home MarketPolostraat 352660 AntwerpBelgiumPhone: Email: firstname.lastname@example.orgWebsite: www.megahomemarket.comYou can print or save this document using your browser’s usual functions (usually ‘File’ -> ‘Save As’). You can also download this document and save it in PDF format. To open the PDF file, you need the free Adobe Reader (www.adobe.nl) program or similar programs that support the PDF format.
Amendment of the data protection declaration